Monday, March 26, 2018

2018 Honda Goldwing - Dislikes, Concerns, and Questions

Concerning my new 2018 Honda Goldwing Tour DCT GL1800D
*Note: This document provided to my local Honda Dealership to present to Honda's District Representative

1. DISLIKE: Honda’s built in GPS system
                a. This current system is simply NOT compatible with my needs for a GPS.
                                - Free 10 years of updates to a product that is NOT USEABLE is worthless.
                                                > Current map in 2018 Goldwing: Q3 2017
                                                > Current map available for GARMIN: 2019.1
                                                QUESTION: When will my Goldwing map be updated AND how will that be accomplished?
                                - Online “trip planning” such as Honda Trip Planner is not only cumbersome but is without any useful
                                personal desirable methodology for saving waypoints for future use and storing historical information
                                such as tracks or favorites.
                                - A system that is only capable of 8 maximum waypoints is ridiculous, stupid, and useless.
                                - The onboard system can make “tracks” and they are downloadable but then USELESS as they cannot
                                be uploaded in to a useable database system such as GARMIN BaseCamp.
                b. Compare this system with GARMIN ZUMO and GARMIN BaseCamp desktop software.
                                - I have been “tour” riding for quite some time now covering all of the contiguous 48 states, many of
                                the states more than once.
                                - I have kept “daily tracks” of where I’ve been and have ALL of those tracks saved in GARMIN’s desktop
                                software called BaseCamp and can refer back to years, months, dates, and locations of where I’ve been.
                                - I am a meticulous trip planner for long journeys that may take days or weeks and can EASILY sit at my
                                Desk and PLAN my daily routes “TURN by TURN” and save each of those daily routes.
                                                > EXAMPLE:  I have a 3,100 mile Eight Day (8 individual routes) trip planned in June & July
                                                and the routes contain these waypoints:
                                                                Day 1=18, 2=15, 3=12, 4=23, 5=21, 6=12, 7=20, and 8=22 for a total of 143
                                                and during my planning I was able to use MANY waypoints I already had stored and also
                                                created many NEW waypoints which are now stored and useable in future routes!
                                - THE CURRENT AVAILABLE GPS on this Goldwing is NOT capable of performing anywhere close to
                                my expectations and needs.
                                - THIS HAS BEEN A PROBLEM WITH HONDA GOLDWINGS FOR YEARS AND YEARS AND YEARS – FIX IT!!
                                - QUESTION: Why didn’t Honda STICK WITH and IMPROVE UPON the GARMIN GPS functionality???
                                                > There has been issues forever with the Goldwing’s built in GPS but at least I could sit and
                                                create routes at my desk and import them in to the “old” Goldwing system but then…
                                                                The old system had difficulty if you bypassed any waypoint and often actually
                                                                routed you in directions often NOT designed or uploaded.  BTW, the “new” system
                                                                also lacks the ability to recognize that you “went off route” and “came back” down
                                                                the road a ways.  VERY POORLY DESIGNED.

**NOTE:  I have installed a GARMIN ZUMO GPS device on the handlebar of my NEW 2018 Honda Goldwing – this
is NOT good advertising for HONDA and rest assured many people ask WHY and they find out quickly that I refer to the on built in GPS as a POS so in reality I only have ONE GPS on board.

2. DISLIKE: Honda’s gift of Apple Car Play vs. the Real World’s need for Android Auto
                a. The Real World is made up of BOTH Apple users and ANDROID users.
                                - Honda cannot reasonably believe that Android Users are going to convert their cell phone usage
                                from Android to Apple SO Honda NEEDS to get on board with Google and develop an UPDATE to
                                the onboard system to INCLUDE ANDROID AUTO and this needs to happen SOONER THAN LATER
                                - I personally own a 2016 GMC pickup and with a quick stop at the dealer was able to get a software
                                update to my system and now have BOTH Apple Car Play and ANDROID AUTO.
                b. DO NOT expect anybody to be satisfied that their Android device can be connected to the Goldwing via
                bluetooth and get anywhere close to the functionality of having Android Auto and be happy about it.

3. DISLIKE: Functionality of cell phone connectivity to the Goldwing AND at the same time connecting a SENA 30k
Headset to the Goldwing.
                a. Apparently (and I haven’t fully investigated this or completely understand it) the following must take place:
                                - Honda requires that I connect my SENA 30k to the Goldwing AND
                                - Honda requires that I connect my Android Cell Phone to the Goldwing…
                                                > IF I cannot have my cell phone connected TO THE SENA 30k then the 30k android app
                                                is NOT USEABLE and I cannot use it to control my 30k headset!  RIDICULOUS!!
                                - QUESTION: Is there any User Guides available that clearly describe the “designed” usage of
                                The Goldwing Bluetooth capabilities?
                b. EVEN when the Android Cell Phone is connected via Bluetooth to the Goldwing, the functionality is
                grossly limited – not only when the bike is MOVING but even when it is stationary.
                                - Playing music from the cell phone over the Goldwing system sometimes works but usually
                                the system hangs up and is unresponsive to commands whether moving or stationary.
                                                > When accessing the menu there are choices appearing for Artists, Albums, Playlist,
                                                Songs, and Genres.  IF the system chooses to actually display anything it is extremely
                                                slow to respond at best.  Then IF & WHEN it does finally load some information, trying
                                                to maneuver to select something is just basically impossible.  It doesn’t work right!
                                - Apparently if I want to listen to music on my phone I just have to listen to whatever it wants
                                to play because I can’t change it.

4. DISLIKE: USB connectivity with a Flash Drive for playing MUSIC
                a. True, it will play music from a flash drive but the menu will only allow you to choose “Albums” or
                “Songs”.
                                - QUESTION: What if I want to choose to listen to an “Artist”?
                                TOO BAD! That is Not Possible!!
                                - QUESTION: What if I want to turn on “shuffle” and play songs randomly?
                                TOO BAD! That is Not Possible!!

5. CONCERN: The SXM Radio functionality and usability for Sirius “Travel LINK” and “Nav WEATHER”
                a. FIRST THOUGH, let me make a comment on the XM User Manual in that it’s description of “how to
                create a “preset” is vague and difficult to understand.  Only after some trial and error and GUESSING
                was I able to STUMBLE on to the correct method and get my “presets” made.
                                - Page 4 of the user manual shows that a “Long push HOME switch” gets you the “Edit menu”
                                where you can then select “preset”.  HOWEVER, it is not CLEAR that you need to be “playing”
                                the channel you want to select a preset for and be on THAT screen when pushing “HOME”.
                b. Although the Navigation screen appears to also contain information relative to the weather (some layers
                appear to show images of radar colors), there is not a clear legend or methodology of learning or knowing
                what one is actually seeing or what the limits of the system are.
                                - my OLD system on the previous Goldwing allowed you to “quickly switch” from the navigation
                                screen to a screen for Weather and Traffic and the screen was clearly showing radar, winds, the
                                precipitation (wet) condition possibilities, and traffic problems on your current route.
                                                > QUESTION: IS this even possible on this new system?
                                                > QUESTION: IS there even a “quick switch” method to access the different screen(s)?
                                - WHEN THE BIKE IS STATIONARY, you can go to a “INFORMATION” section and garner more
                                detailed information regarding weather forecast information and detailed traffic problems but
                                even that is distorted in the way it is presented – thereby rendering it somewhat useless to me
                                as I want and need to know this kind of information ON THE FLY WHILE I’M MOVING!
                                                > COME ON HONDA – design the electronic functionality of your “touring” machine
                                                To be USEABLE and FUNCTION to the RIDERS NEEDS…

6. DISLIKE: The passenger hand holds & the “afterthought” helmet lock
                a. Although I was NOT a fan of the previous Goldwing helmet locking apparatus under the rear trunk,
                I cannot say I’m impressed with the location of the ONE helmet lock on the left passenger hand hold.
                                - FIRST of all, it is designed for a helmet with a “D” ring strap – I use a Nolan helmet which
                                DOES NOT HAVE A D RING STRAP.
                                - QUESTION: SECONDLY, where will the passenger lock their helmet?  At least, there should have
                                been a second afterthought “D” ring helmet locking system on the right passenger hand hold.
                                - This concept was obviously an afterthought on Honda’s part and this was best they came up with.
                b. ASIDE from that, these hand holds are designed with NO space or slot to use for tying down anything on
                the back seat…  such as LUGGAGE which many single riders will want to be doing as the LUGGAGE SPACE
                HAS BEEN REDUCED way too much for TOURING any distance at all!
                                - QUESTION: How can Honda advertise what appears to be TWO FULL SIZE HELMETS being put in
                                the REAR TRUNK when in fact one can hardly get ONE helmet of an adult size in there (even
                                with NO luggage or other articles in the trunk)?  Add a Sena 30k to the side of helmet and just
                                forget about ever putting it in the trunk.

7. CONCERN: I’m about 5’7” and 160 pounds and my arms don’t comfortably reach the handlebars
                a. It is my opinion that this is somewhat of a safety concern in addition to a creature comfort because
                I have to “lean” over to reach the handlebars which is not only causing some pain between my shoulder
                blades but causing my head to have to be uncomfortably tilted backwards in order to clearly see ahead.

8. CONCERN: The tone of the new exhaust system is nice at first but…
                a. The deep throat sound that the new exhaust system makes is a welcome improvement and gives it more
                of motorcycle sound but after you get past “starting it up” and “getting it on”, you eventually reach a
                highway cruising speed of between let’s say 65 mph to oh maybe 80 mph on some interstate systems.
                                - QUESTION: The sound now becomes a deep tone throbbing noise that not only drowns out
                                some of the music (or other) sounds in the helmet.  Won’t that cause me as a rider to become
                                annoyed or even possibly reach some state of hypnosis and slip off to sleep?

9. DISLIKE: The shelter storage compartment located above the gas fill could be better utilized…
                a. Knowing that the space is designed for an Air Bag doesn’t dispel the possibility of creating a more
                useful option than simply a small hole with a USB port and a flimsy afterthought foam sleeve for a cell
                phone protection pocket.
                                - QUESTION:  Why couldn’t the space on non-air bag models be designed for say a cup holder?
                                                > After all, this is supposedly a “touring” motorcycle and wouldn’t it be nice to have
                                                a nicely designed space for a beverage of your choice?

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